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TERMS OF USE


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Fine Feather Dental Clinic operates the website www.finefeather.in and may also offer related digital platforms, applications, or services.

Please read these Terms of Use along with our Privacy Policy and any other applicable policies carefully before using our Website or Services.

By accessing or using our Website, booking appointments, or availing any services, you agree to be legally bound by these Terms.

1. APPLICABILITY

These Terms apply to:

  1. Patients and their representatives, attendants, or relatives
  2. Visitors or users of the Website
  3. Anyone availing services at our clinic

You must be at least 18 years old to use this Website or Services. By using our Website, you confirm that you meet this requirement.

2. SERVICES

“Services” refer to dental consultation, diagnosis, treatments, and related healthcare services provided at Fine Feather Dental Clinic.

“Products” include dental materials, prosthetics, aligners, crowns, implants, or any other items used during treatment.

3. APPOINTMENTS & BOOKINGS

  1. Appointment requests made through the Website, phone, or WhatsApp are subject to confirmation.
  2. We do not guarantee availability at a specific time slot.
  3. Appointments may be rescheduled or cancelled due to operational or clinical reasons.

4. ONLINE PAYMENTS

  1. Payments may be processed via third-party payment gateways.
  2. We are not responsible for failures, delays, or errors caused by banks or payment providers.
  3. Users must ensure correct payment details while making transactions.

5. REFUND POLICY

Eligibility for Refund

  • Duplicate or incorrect payment
  • Appointment cancelled at least 24 hours in advance
  • Medical conditions preventing continuation of treatment (with valid proof)

Important Conditions

  • Refund requests must be submitted within 6 months of treatment
  • Required documents (receipts, reports, etc.) must be provided
  • Dental products (if applicable) must be returned

Non-Refundable Cases

  • Treatment has already started or partially completed
  • Patient fails to follow medical advice or appointments
  • Treatment is discontinued by the patient
  • Services are taken from another clinic
  • Delay or issues arise due to patient negligence

Processing Time
Refunds may take 30–45 days after approval.

6. RE-TREATMENT POLICY

We aim to provide high-quality care; however, outcomes may vary.

Re-treatment may be considered:

  • If treatment fails within a reasonable timeframe
  • If patient has followed all instructions and appointments
  • Subject to clinical evaluation

Re-treatment decisions are solely at the discretion of the clinic.

7. PATIENT RESPONSIBILITIES

You agree to:

  • Provide accurate medical and personal information
  • Follow prescribed treatment plans and instructions
  • Attend scheduled appointments regularly
  • Maintain proper oral hygiene and post-treatment care

Failure to comply may impact treatment outcomes.

8. RIGHT TO REFUSE OR DISCONTINUE TREATMENT

  • Decline treatment if not medically appropriate
  • Discontinue treatment in case of non-compliance
  • Refuse service in cases of abusive or inappropriate behavior
  • Stop treatment if payment obligations are not fulfilled

9. DISCLAIMER

All information on the Website is for general awareness and does not replace professional medical advice. Treatment outcomes vary based on individual conditions and compliance. We do not guarantee specific results.

10. LIMITATION OF LIABILITY

Fine Feather Dental Clinic shall not be liable for:

  • Any indirect or consequential damages
  • Treatment outcomes influenced by patient factors
  • Technical issues with the Website
  • Third-party service failures

Use of the Website and Services is at your own risk.

11. TERMINATION

  • Terms are violated
  • Fraudulent or illegal activity is suspected
  • Misuse of services occurs

12. INDEMNIFICATION

You agree to indemnify and hold harmless Fine Feather Dental Clinic from any claims, damages, or losses arising from your use of the Website or Services.

13. GOVERNING LAW

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in your clinic’s operating city.

14. CONTACT INFORMATION

Fine Feather Dental Clinic
Email: info@finefeather.in
Phone: 7874336825
Website: www.finefeather.in

15. DISCLAIMER (EDUCATIONAL PURPOSE)

All content on this Website is intended for educational and awareness purposes only and should not be considered a substitute for professional dental consultation.